When internal reminders aren’t working you need an effective debt recovery solution.
With Clearnox, debt recovery is straightforward. Create a file and connect with a debt recovery expert in just a few clicks to maximise your chances of getting paid.
With Clearnox, creating a debt recovery file is simple. Select the unpaid invoice(s) directly in the interface and create and send a downloadable file in a few clicks. No need to enter the details again. The Clearnox approach is quick, cost effective and secure.
Before taking legal steps, you’re able to start an amicable debt recovery process (e.g. via your debt recovery agency, bailiff, or solicitor).
Formal steps and a framework of communication gradually increase pressure on the debtor while preserving the relationship.
If amicable debt recovery fails, the file can be used to start legal proceedings. With Clearnox, you can easily gather the required information to issue a payment promise, letter before action or a summons. You’ll be kept up-to-date every step of the way while delegating complex proceedings to the experts.
When amicable approaches have failed and your client is either refusing to pay their invoice or ignoring your reminders, then it’s time to take action.
Debt recovery is a justified response to persistent disputes, a lack of response after several reminders or proven bad faith. Before starting legal proceedings or instructing a third party, you must have exhausted all possible amicable solutions.
Amicable reminders are non-binding, polite communications that remind a customer of their payment obligations (emails, calls, simple letters). They aim to find a solution without affecting the commercial relationship.
Debt recovery, on the other hand, implies more formal actions, like formal notices and legal proceedings.
Yes. With Clearnox, you can suspend invoice reminders for a client or invoice under dispute. So you don’t have to worry about unexpected reminders making the situation worse.
With Clearnox, promissory notes are directly attached to accounting entries for automated tracking. No need to update the account status by hand: our automation updates the information as tasks are completed. You can also create payment schedules for several invoices and access a consolidated overview with filter and export.
Lastly, notifications are activated as soon as a promise to pay passes the deadline, so you can take quick action.
Proactive management and appropriate communication are key to preventing disputes. We recommend you:
Centralised, effective tracking of all communication helps to anticipate and limit disputes and conflict.
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